Insights Category: Blog

As the travel and hospitality industries across the world recover from the impact of the pandemic, online travel agents (OTAs) are playing a pivotal part in the revival. Their efforts directly benefit millions of SMEs in the global travel and tourism trade. The rapid rise of OTAs presents a striking picture of the era of… Continue reading Optimizing payments for online travel agents (OTAs) to boost their business

As our society becomes more globalized, there will soon be no borders for capital. Globally, the amount of money being sent as remittances has seen significant growth as a direct result of increased migration as well as expanded business activity on a worldwide scale. As we know, this has a direct and positive impact on… Continue reading Why partnerships between fintech & traditional Banks are a winning proposition for cross-border payments

For decades, money transfers received from people working abroad have acted as lifelines of development for many emerging nations. Given their impact, the socioeconomic benefits of MSBs (money service businesses) have been widely acknowledged. Typically, MSBs permit their customers to transfer money, and exchange currencies or cash cheques without needing to rely on bank accounts.… Continue reading Shaping the evolution of MSBs in APAC: Lessons learned and the best practices for success

Increasing globalisation has expanded huge economic opportunities for people residing in South Asia. Many economies here are driven by remittances which also form a sizable portion of their GDPs. People working in different parts of the world send money back to their families residing here. And thus, the importance of seamless, transparent, and secure cross-border… Continue reading Increasing globalisation has presented huge economic opportunities for the people of South Asia with the digitalisation of cross-border payments

In today’s increasingly digital world, a strong payment infrastructure is critical, especially for businesses looking to offer seamless and secure payment experiences to their customers. From accepting online payments to managing transactions and payment processing, a robust payment infrastructure is key to ensuring smooth financial operations. With the rise in digital adoption, cyber security threats… Continue reading How to build a secure payments infrastructure?

There are numerous studies that discuss what Gen Z—loosely defined as those who were born between 1997 and 2012—wants. While the majority of these studies cover a wide range of topics, there are a few aspects that they tend to ignore, including confusion, the need for inspiration, safe risk-taking, and impulsive decision-making. Let’s dive into… Continue reading Gen Z: Understanding the generation that wants it all

In today’s digitally-driven world, the way we send and receive payments has undergone a radical transformation. Legacy payment modes such as cash and checks have been almost entirely replaced by electronic transactions as well as payments via cards and digital wallets. Considering this paradigm shift in payment mechanisms, the significance of building and sustaining an… Continue reading What is the role of program management in building payments infrastructure?

There is no doubt that globalisation has been an incredible driving force in recent decades, powering businesses to transcend national and international borders. But the benefits of globalisation are also accompanied by certain responsibilities such as the need to comply with local laws. Without comprehensive compliance, it is merely a matter of time before any… Continue reading Why AML risks must be countered with product innovation and tech-led measures

Propelled by rapidly changing consumer demands, digital wallets have emerged as one of the fastest-growing financial tools for both individuals and businesses. Considering the ubiquity of mobile phones, digital wallets offer a wide range of digital-first capabilities that bring ease of use, transparency, and an enhanced user experience. As digital wallet users keep increasing, their… Continue reading Breaking Down Borders: The Role of Digital Wallets in Cross-Border Money Movement

It’s common knowledge that both opportunities and challenges are two sides of the same coin. The countries in the WCA region exemplify the concept of opportunities and challenges being two sides of the same coin. On the one hand, there are significant opportunities, such as rising economic expansion and an improving entrepreneurial landscape. On the… Continue reading Building a robust payments infrastructure: Challenges and opportunities in West & Central Africa